FAQs
Q: Which countries do you deliver to?
A: We ship our products worldwide! Wherever you are, Shirtmee is ready to bring style to your doorstep.
Q: How can I order multiple items?
A: If you order multiple items, each product may be shipped separately to ensure timely delivery (in most cases).
Q: How do I place an order?
A: Simply select your desired size and style from the product page, click “Add to Cart,” and follow the straightforward steps to complete your order. Once your order is confirmed, we’ll prepare it and send you a tracking number.
Q: How long does delivery take?
A: Delivery times vary depending on your location. Typically, orders are delivered within 10-20 business days after they are shipped.
Q: What is your return policy?
A: We want you to love your Shirtmee products! If you’re not completely satisfied, you may return your item within 30 days of receiving it, provided it’s in its original condition. For more details, please visit our Returns & Exchanges page.
Q: How can I track my order?
A: Once your order has been shipped, you will receive an email with a tracking number and instructions on how to track your shipment.
Q: How safe is my personal information?
A:
- Shirtmee adheres to the highest industry standards to protect your personal information during checkout and throughout your shopping experience.
- All payment information is encrypted using secure socket layer (SSL) technology. This ensures that your details remain private and are used only for completing the transaction. We do not store your credit card information.
Q: Do you offer custom designs?
A: At Shirtmee, we love helping you express yourself! If you’re interested in custom designs, contact us, and we’ll do our best to make it happen.
Q: Can I change or cancel my order after it’s been placed?
A: If you need to make changes or cancel your order, please contact us within 24 hours of placing your order. Once the order has been processed, changes or cancellations may not be possible.
Q: Who do I contact for support?
A: Our friendly customer support team is here to help! For any inquiries, you can reach us via email or through our Contact Us page. We strive to respond to all queries within 24 hours.
Contact Information
Company Name: Y2K LIMITED
Company Number: 15877904
Brand Name: Shirtmee
Address: 23 Lound St, Kendal LA9 7EA, UK
Email: [email protected]
Phone: +447413858198
Business Time: 9AM-5PM | Mon – Fri.